Location, FLiP, Contacting Library

How do I contact the Library?

Our telephone number is: (603)635-7581. You can send email to: services@pelhamweb.com.

What is FLIP?

FLIP is the acronym for Friends of the Library in Pelham. This is an organization that supports the library in a number of different ways including, but not limited to, volunteering, fundraising, and book sales. Membership information is available at the Main Circulation desk or on our FLIP webpage. To access the discount Museum Passes you must be a FLIP member.

What is that other building in the center of town that says “Pelham Library”?

The old building in the center of town that says “Pelham Library” is the former library.  It was built in 1896 and served as the town’s library until 2003, when the new building on the Village Green was opened.
Currently, the old library serves as the home for the Pelham Historical Society.

Where is the Library?

The Pelham Public Library is the beautiful white building located at the center of the Village Green. The official address is Pelham Public Library, 24 Village Green, Pelham, NH 03076

Library Usage

Are there computers for public use?

Yes, we have public computers available. The Library also provides Wi-Fi. You do not have to be a library patron to use the computers or Wi-Fi. Computer and Wi-Fi use is free of charge. Each computer is connected to a printer. There is a charge of $.15 per black and white printed page and $.35 per color page. All public computer and Wi-Fi usage must adhere to the library's policies.

 

Can I check out magazines and newspapers?

All magazines are available for checkout, including the latest issue. The displayed issue is the most current that is currently in the library and not checked out. Six months of back issues are available under the shelf.

Newspapers are not available for checkout. The latest copies are on the newspaper shelf.  The library keeps 2 weeks worth of newspapers.

Can I still get curbside service?

Curbside service will still be available during all our open hours. If you need any documents printed, copied, or faxed please let us know and we are happy to provide contact-less service. 
For Pick-Up and requests call 603-635-7581 or text 339-234-7372, or e-mail services@pelhamweb.com

Can my child get a library card?

Children aged 6 and older are eligible to receive their own library card with parental approval. Teens ages 13-17 may sign up for their own card without parental approval, but they assume financial responsibility for materials checked out on their card.

Does the Library accept book donations?

The Library welcomes the donation of new or gently used books, DVDs, Blu-Rays, CDs, and audiobooks as long as the materials are in good condition.

Not Accepted: Out-of-date encyclopedias, textbooks, Reader’s Digest condensed books, old technology such as VHS tapes or Cassettes, and old magazines are NOT accepted. (Paperbound materials are recyclable.)

Donated items will be considered for addition to the Library's collection in accordance with our Collection Development Policy. Items not added to the collection will be offered to the Friends of the Library in Pelham (FLIP). FLIP sells donated books within the library and at their book sales. The proceeds of these sales benefit the Library.

If you would like a receipt for your donation, we have a gift acknowledgement letter. This will be your receipt for tax purposes. As the recipient of the donation, the Library is prohibited by law from appraising the donated property. It is your responsibility to list the items and assign a value to them (or get them appraised).

How do I get a library card?

Library cards are free of charge to Pelham residents or persons who work or go to school in Pelham. Please bring your ID and proof of residency when you register for a card. If you do not meet our requirements for a free card, you may pay a yearly fee to have borrowing privileges.

You can sign up for a temporary card online, but to receive a permanent card you will have to visit the library to verify residency.

How do I suggest a book or other materials for the Library’s collection?

To make a suggestion fill out our purchase suggestion form through our library catalog. You will have to log into your library account to make suggestions. We also take suggestions for our Library of Things.

How many books/DVDs/videos can I check out at once?

As long as you are a member of the Library in good standing (no fines due or lost materials), you may check out as many materials as you like.

I am not quite done with my book, but it is due tomorrow.  Can I renew it?

We want you to enjoy the materials offered at the Library. You may renew an item unless another patron has requested it. Our system will automatically renew items up to two times for you 4 days before they are due unless someone else has placed a hold. You may also renew your materials in person, on the phone, or by logging into your account online. You may request additional renewals or loan period modifications by speaking to a library staff member. If your materials are overdue, you will not be able to renew them online you will need to call or visit the library.

I lost my library Card. Can I get a replacement?

Yes, replacement library cards are available for $3. Please ask one of the librarians to assist you.

Is there a fax machine I can use?

 

Yes. The fee is $1.00 a page and $.50 for every page after that. We have cover sheets available upon request. Faxes must be sent within the continental United States. The library does not receive incoming faxes.

 

Is there a photocopy machine I can use?

Yes, we have a photocopy machine available to the public on the first floor.  Copies are $.15 each for black and white, $.35 for color. Please pay for your copies and prints at the Library's main desk.

Is there a public meeting room?

The Molly Hobbs room is available to groups to use as a meeting place. The room must be reserved in advance of use. The room policy and application can be found in the Meeting Room Policy below. We also have a small study room that can be signed out by contacting the Library's main desk.

Lost and Found

Patrons are solely responsible for all personal Items. Items left behind are sent to the Pelham Police Station, 14 Village Green, (603) 635-2411.

Items that are hazardous or perishable will be disposed of appropriately.

My Library card expired. What should I do?

Pelham Public Library cards for residents expire every 3 years. This allows the Library to update records with correct contact information and ensure cardholders continue to meet elligibility requirements for a free card. Nonresident cards expire every year and can only be renewed once the annual fee for the service has been paid.

My materials were due last week–what are the fines and fees?

The fine schedule for books, magazines, and audiobooks is $0.25 per day/per item. Overdue DVDs are $1 per day per DVD. The maximum fine per item is $10.00. There is a one-day grace period before fines begin to accumulate.  Fines for interlibrary loans are $1 per day and there is no grace period.

What are your fines for overdue materials?

Please see Circulation Policy. 

When are my books/DVDs/videos due back to the Library?

When you check out your materials, the librarian will give you a receipt that lists the date on which each item is due back to the Library.  All materials are due back two weeks from the date of check out. If you lose your receipt, you can visit the Library website to access your account or you can call and ask the Librarian.

Services and Programs

Access for Patrons with Disabilities

The Pelham Public Library is 100% ADA compliant. We welcome the opportunity to assist all of our patrons. The State Library also has a number of programs for the optically or physically impaired which we can provide to our patrons. If you have a disability and are interested in any of the programs we have through the state, please speak with a librarian.

Can I access the online databases from my own computer?

Yes you can! You can browse a list of our Online Resources, then use your library card to access them for free from any internet capable device. 

Can I download eBooks or audiobooks online?

Yes! The Pelham Public Library is part of the NH Downloadable Book Consortium. Currently the consortium uses Overdrive and their app, Libby, to deliver eBooks and eAudiobooks to NH library cardholders. Pelham Public Library cardholders also have free access to Blackstone Unlimited, a resource for hidden gem audiobooks that has no holds and no wait times. If you have any problems, please contact the Library for assistance.

Does the Library have passes to local museums and parks?

We have discount passes to several local museums.  All passes are one pass per person per day.

What is Interlibrary-loan?

Interlibrary Loan is a cooperative service among libraries for borrowing materials. Items requested are located, ordered, and, if available for loan, shipped by the NH State Library Van Delivery Service. ILL services are offered to all patrons who have a current library account. No requests for items published in the last six months will be accepted.

Library Policies

Behavior Policy
Circulation Policy
Collection Development Policy
Computer & Internet Use Policy
Confidentiality  

In accordance with NH RSA 201-D:11 ALL transactions between staff and library patrons – regardless of age or relationship – whether conducted verbally (in person or over the phone) or in writing – are strictly confidential.

All personally identifiable information created, received, or maintained by the library that is considered sufficient to identify an individual are confidential. All printed material that is deemed confidential shall be either manually or electronically shredded to ensure patron privacy.

 

Donations

 

The Library welcomes the donation of new or gently used books, DVDs, Blu-Rays, CDs, and audiobooks as long as the materials are in good condition.

Not Accepted: Out-of-date encyclopedias, textbooks, Reader’s Digest condensed books, old technology such as VHS tapes or Cassettes, and old magazines are NOT accepted. (Paperbound materials are recyclable.)

We will first attempt to add the item(s) to the Library’s collection. However, if we already own it, or the material is out of date, or does not otherwise fit the scope of our collection, we may sell it here in the library or offer it to the Friends of the Library in Pelham (FLIP), for their annual book sale, which also benefits the Library.

If you would like a receipt for your donation, we have a gift acknowledgement letter. This will be your receipt for tax purposes. As the recipient of the donation, the Library is prohibited by law from appraising the donated property. It is your responsibility to list the items and assign a value to them (or get them appraised).

ILL Policies

ILL services are offered to all patrons who have a current library account. The librarian will call you when your requested item is available.

Things to keep in mind:

We cannot request new books that have been published in the last six months.

If the item is available in-state, it may take 2-4 weeks to arrive. It may take longer if the item is checked out at one of the other libraries.

Patrons may request up to 5 items at one time. To use the ILL service, fill out our online ILL Request form.

Security Camera Policy
Telescope Policy
Unattended Children Policy
Volunteer Policy

Volunteers are a vital part of the Library. They generally provide support services to staff or work on special projects. All applicants must be between the ages of 14-18 volunteer at the library and first will need to fill out and complete the Volunteer Application form and have it approved by the Head of Teen Services to request volunteer hours. Interested applicants can send the completed form to kbordeleau@pelhamweb.com or drop it off at the Library book drop. For more information click here.